Widerrufsrecht

SimplyLifeX partners with trusted third‑party suppliers to provide a wide range of products. Because each item is fulfilled by an independent supplier, all return, exchange, and refund procedures are governed entirely by the policies set by that supplier.

1. Supplier‑Based Returns & Refunds

All returns, exchanges, and refunds are processed according to the official policies of the supplier that fulfilled your order. SimplyLifeX cannot override, modify, or guarantee outcomes that differ from the supplier’s established rules.

2. Declined Requests

If a supplier declines a return or refund request, SimplyLifeX is not responsible for the decision. We will assist you in communicating with the supplier, but the final determination rests solely with them.

3. Items Without Listed Policies

If a product does not include a return or refund policy in its description, customers must contact SimplyLifeX directly for assistance. Please reach out to scratchstationx@gmail.com so we can help coordinate your request with the supplier.

4. Return Shipping Costs

Return shipping costs are determined by the supplier’s policy. Some suppliers may require customers to pay for return shipping, while others may cover the cost themselves. SimplyLifeX does not control or set return‑shipping fees and cannot modify supplier requirements.

5. Important Notice

All return and refund outcomes are determined by the supplier responsible for fulfilling your order. SimplyLifeX acts only as a facilitator to support communication and ensure your request is submitted properly, but we do not control the supplier’s final decision.